Our Approach
Manufacturing
To deliver safe, high-quality products to our customers, we carefully manage the quality and freshness of our ingredients while continuously optimizing our production processes and staffing.
One of the key features of our manufacturing approach is the careful finishing of each product by hand. Rather than relying on large-scale, fully automated production lines, we place great importance on the detailed work carried out by skilled people using their hands and eyes. This enables us to mass-produce high-quality sweets with the craftsmanship and quality of specialty stores.
Even for sweets with complex structures or products requiring delicate finishing, our experienced and highly skilled staff use their expertise and techniques to achieve efficient production while maintaining consistently high quality.
Another strength of Nitto Sweets is our ability to flexibly configure production lines within our manufacturing facilities. By designing the optimal production line according to each product’s characteristics and required production volume, we can accommodate a wide range of needs, from small-scale prototypes to large-volume production.
For quality control, we conduct detailed inspections at every stage of the production process, from receiving and checking raw materials and packaging materials to rigorous inspections using equipment such as X-ray foreign-object detection systems and metal detectors. By combining the skills and expertise of our people with advanced equipment and technologies, we maintain a robust manufacturing system that supports both high quality and flexible responses to customer requirements.
Quality
**We Are Committed to Food Safety and Quality**
To uphold our commitment to providing safe, reliable products that our customers can enjoy with confidence, Nitto Sweets obtained **FSSC 22000 certification in July 2021**.
FSSC 22000 is an internationally recognized food safety management system standard approved by the **Global Food Safety Initiative (GFSI)**. At Nitto Sweets, we have established a rigorous management system based on international standards across every stage of our operations, from the receipt of raw materials through to the shipment of finished products.
One of the key features of our quality management system is our ability to ensure that all employees work to the same high standards, even in a diverse working environment. We have many employees from overseas, and provide multilingual signage covering hygiene practices and work procedures. We also use illustrations and videos to communicate information visually, promoting understanding without relying solely on language.
Cleaning and inspections are managed according to frequency—daily, weekly, and monthly. Our production equipment is inspected before and after each day’s operations. We maintain a safe and hygienic manufacturing environment through measures such as air showers to prevent foreign-material contamination, appropriate temperature control, and regular equipment maintenance.
Led by our **Food Safety Team**, with members selected from across different departments, we continuously work to improve our processes and strengthen our food safety management systems.
Our Strengths
Turning Challenges into Possibilities
Turning Challenges into Possibilities
One of Nitto Sweets’ key strengths is our ability to provide **end-to-end support from product development to manufacturing**. Our development team, which includes professional pastry chefs, works closely with customers to understand their needs and provides comprehensive support—from developing product concepts and creating prototypes to establishing mass-production processes. We leverage our specialized expertise to offer a wide range of proposals, including reimagining traditional sweets, developing products with nutritional balance in mind, and food coordination.
**Innovation in technology** is another important pillar of our business. We actively adopt new technologies and explore the use of new ingredients and materials to continuously improve our manufacturing capabilities. We also take on new challenges in product development that anticipate emerging market needs, such as our recent initiative to develop a new category of sweets that both pets and their owners can enjoy together.
Furthermore, we are leveraging our **FSSC 22000 certification** to accelerate our expansion into international markets. Our internationally recognized food safety standards are supporting the expansion of our export business across markets in **Europe, North America, and Asia**. Our mission is to bring high-quality **Japanese sweets** to customers around the world and deliver the happiness that comes from enjoying them.
In Japan, we are also strengthening our efforts to expand our share of the **foodservice frozen sweets market** while further developing our own **NB (national brand) products**.
**Product development expertise, technological innovation, and global expansion**—this ability to **turn challenges into possibilities** is the source of Nitto Sweets’ competitive strength.
SDGs Working Toward the Achievement of the SDGs
Nitto Sweets supports the principles of the **Sustainable Development Goals (SDGs)** and is committed to building and developing our business with the achievement of the SDGs in mind.
Of the **17 SDGs**, we have selected three goals that are particularly relevant to our business and established our own initiatives aligned with each goal. These initiatives are carried out with the participation of all employees.
### 5 — Gender Equality Supporting Women in the Workplace
We actively support women in the workplace by promoting equal-opportunity recruitment regardless of gender, establishing and operating consultation services for harassment and other workplace concerns, encouraging the use of maternity and childcare leave programs, and providing flexible working arrangements such as reduced working hours.
### 8 — Decent Work and Economic Growth Productivity & Working Environment
We consider achieving a high level of productivity and continuously improving economic productivity to be essential to fulfilling our management philosophy of **“contributing to the happiness of our customers and employees and to the prosperity of society.”** We are committed to these goals as a company.
At the same time, we aim to foster innovation by leveraging the diversity of our workforce, including employees from different nationalities. We are also committed to creating a safe, secure, and supportive working environment where every employee can grow and thrive.
### 12 — Responsible Consumption and Production Reducing Food Waste
As a food manufacturer, we recognize our responsibility to continuously reduce food waste throughout our manufacturing processes. By delivering delicious, safe, and high-quality frozen sweets to our customers, we also contribute to reducing food waste through the longer shelf life and efficient distribution enabled by frozen products.
OEM
“We Recreate the Taste You’re Looking For.”
At Nitto Sweets, we have extensive experience in **ODM/OEM manufacturing of frozen sweets**, bringing our customers’ ideas and desired tastes to life.
We have a proven track record of working with a wide range of businesses, including **restaurant chains, cafés, mass retailers, and gift brands**, and can flexibly accommodate everything from **small-lot production to large-scale manufacturing**.
From **product planning and development through to final delivery**, we provide comprehensive support tailored to your needs.
Short Cake
Mont Blanc
Ring Cake
Tarts
Chiffon Cake
Tiramisu
Cheese Cake
Mille Crepe
Whole Cake
Savory
Manufacturing flow
Our strengths
